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Unlimited available
Business Writing Skills295.00

Date and Time 


One day course: Friday 1 March

9:00am-1:00pm

About the Course


Would you like your writing to get noticed for all the right reasons – because it’s strong, clear, concise and polished? Would you like to feel confident that your writing will achieve its objectives and reach its target audiences?

The half-day workshop covers the fundamentals of good business writing skills, using a variety of materials for practical exercises (emails, reports etc.). It covers the principals of planning, how to create a reader-focused style, the power of language, and common errors of grammar and punctuation. It will also look at the benefits of using plain English and a readability test for communicating with the public.

Writing ability is highlighted in the PMDS competency development framework under Communication Skills and Customer Service.

Learning Outcomes


After completing this workshop, attendees will:

  • Feel confident that they can create strong, readable, and polished documents
  • Be able to write clearly and concisely
  • Understand how to create an effective plan
  • Be able to write a first draft quickly
  • Understand the benefits of using plain English and a readability test
  • Be able to recognise and correct common errors of grammar and punctuation
  • Take away useful resources, including an editing checklist and punctuation fact-sheet

Intended Audience 


This workshop is for anyone wants to communicate effectively when writing to customers, clients, colleagues, or other organisations. It will give you confidence in your existing abilities – and techniques to develop your writing skills so that you are more efficient and effective.

Course Tutor 


Sarah Marriott is a highly experienced trainer and former journalist who specialises in delivering Writing Skills courses for the public and private sectors.

Sarah has worked as a feature writer and sub-editor at The Irish Times. She has also been involved in training Irish Times editorial staff. She is a former lecturer on the MA in Journalism at Dublin Institute of Technology and is author of Common Errors in Written English.

Tailored Training 


All of our open programmes can also be run on an in-house basis. For more information, see our page on In-House Training.